Terms & Conditions

Terms & Conditions

This website is owned and operated by Carter Brewing Co 74 281 208 403

Access to and use of this website and the products available through this Website are subject to the following terms, conditions and notices (the "Terms of Service"). By using the website, you are agreeing to all of the Terms of Service, which may be updated, suspended or terminated by Carter Brew without notice.. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.


PRICING & PRODUCT AVAILABILITY

Prices are subject to change without notice.

All retail prices include GST. 

All prices exclude delivery costs.

Sale items are only available at the lower price whilst stocks last and during the designated sale period.

We take all reasonable care to ensure that all details and prices are  correct at the time of on-line publication. However, we reserve the right to correct any publishing errors on the website and cancel orders made at the incorrect price.


PAYMENTS

As there is sometimes a delay between placing your order and payment being made/taken, we appreciate that funds may not be available at the time your order is ready to be dispatched. Your items will be held aside for you for 5 business days, if payment is not received the order will be cancelled.

Pay Pal, Bank transfer and Cash on pick-up are all option available on check out.

By placing an order, you are offering to purchase items from us on and subject to the Terms of Service contained herein. We may accept or reject this offer at our discretion at any point up until the order is dispatched. For example but not limited to, if the payment method appears fraudulent. We reserve the right to cancel the order and Customer Account.


CHANGES TO YOUR ORDER

Once your order has been placed and the order has been received and picked it is generally not possible to change the order. Please Enquire if you would like to change your order it may be possible. 


DELIVERY

Please take care to ensure accuracy when entering the delivery address for your order.. Unfortunately redirection of parcels once they have left is not possible. 

If we advise you of the delivery time this will only ever be an estimation.  Due to reasons such as road traffic, air traffic, lost cartons or for any other reason it is impossible to give exact delivery times.  Most orders placed will be dispatched within 1 business day.

If your order is damaged in transit please notify us of the damaged goods ASAP.

Please see "Delivery information"  link below for extra clarification.


RETURNS, REFUNDS & EXCHANGES

Any second hand products that you purchase (such as second hand kegs) are not refundable and not returnable. 

After 14 days have expired after the order has been received we will generally not accept returns or issue refunds.

If goods are faulty, please get in contact to arrange an Exchange within 14 days or within warranty period.

Delivery and packaging charges are not refundable. Additional delivery charges will apply for exchanges.


GOVERNING LAW 

These Terms of Service are to be construed in accordance with the laws of South Australia, Australia and in the event of any dispute or claim associated with these Terms of Service, that dispute or claim shall be subject to the exclusive jurisdiction of South Australia, Australia.


COPYRIGHT NOTICE

Carter Brewing Co materials, including pages and on-line images, are protected by the Copyright Laws of Australia. All rights are reserved.